Endocrinology in Wellesley Hills, MA - Primary Care
Endocrinology • Wellesley, MA
What patients say
Patients praise
- Attentive, patient, and caring bedside manner
- Clear explanations and thoroughness (explained conditions/treatments; answered questions)
- Willingness to listen and provide appropriate follow-up/referrals
- Responsive communication (e.g., returns calls; staff helpful)
Common complaints
- Some negative experiences are mentioned for unrelated primary care practices (office staff rude/poor customer service; provider decision concerns).
- For endocrinology, one profile notes lower average rating for Dr. Jeanne Steppel-Reznik on a separate site (3.5/5), implying mixed satisfaction across platforms.
In patients' words
"“She listens intently and she really cares…”"
— Vitals review text snippet for Dr. Kavita Seetharaman"“She never rushed me and always alleviated my concerns…”"
— Vitals review text snippet for Dr. Kavita Seetharaman"“She is thorough… She asks all the right questions. She’s empathetic…”"
— Mass General Brigham provider reviews for Dr. Jeanne H Steppel-Reznik"“Very friendly staff… explained minutiae of treatment…”"
— Mass General Brigham provider reviews for Dr. Devina Willard"“the office staff… are rude. Office is poorly run. The atmosphere… everyone is miserable…”"
— MapQuest/Yelp feed snippet for Primary Care of WellesleyMore clinics in Wellesley
Newton-Wellesley Hospital
Patients praise: Knowledgeable and thorough medical care · Active and empathetic listening skills.
John T LaRossa, MD
Patients praise: Warm and friendly demeanor; patients feel at ease/trust · Clear explanations and expertise in endocrinology topics (e.g., diabetes).
Stephen Lazarou, MD
Patients praise: expert medical knowledge · professionalism.
Newton-Wellesley Hospital
Patients praise: Professional and knowledgeable medical and clinical staff · Clear communication and informative consultations.
Internal Medicine in Wellesley, MA - Primary Care
Patients praise: High patient trust and long-term relationships (some spanning decades) · Perception of physicians as knowledgeable, thorough, and professional.
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