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Harrington Urgent Care Express

Urgent Care • Webster, MA

★★☆☆☆2.3/53 reviews across 1 platform

Ratings by platform

  • Solv: 2.3/5 (3 reviews)

What patients say

Patients praise

  • Compassionate, professional, and knowledgeable individual staff and providers
  • Efficient and effective care for some patients
  • Good alternative to primary care when PCP is unavailable
  • Cleanliness and adherence to safety protocols

Common complaints

  • Long wait times and overcrowding
  • Perceived unprofessionalism or lack of empathy from some staff and providers
  • Frustrations with billing and scheduling processes
  • Reports of being turned away or facilities reaching max capacity
  • Mixed experiences with diagnostic accuracy and treatment quality

In patients' words

"The staff is extremely efficient & knowledgeable, as well as informative and work well together. I was truly impressed and want to say thank you to them all."

— WebMD Patient Review

"I was laying in the hallway on a stretcher, he walked right by me twice as I was crying out loud and writhing in pain... Nurses also walked by many times seeing how much pain I was in and neither the Dr. or nurses stopped to see if I was okay."

— LocalityBiz Patient Review

"Upon arrival... there was a sign on the door stating temporarily close we are at max capacity. You may wait if you wish. ... Not a good 1st impression on the new urgent care facility."

— LocalityBiz Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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