Webster Park Rehab | Nursing Home in Rockland, MA
Rehabilitation Services • Webster, MA
Ratings by platform
- Medicare/CMS, SeniorCare.com, CareListings, Seniors.fyi, EveryPlace: Medicare ratings and public review scores vary significantly, with some aggregators reporting a 5-star CMS rating while other third-party platforms show aggregate scores ranging from 4.1 to 4.5 out of 5 stars based on user reviews. (Review counts vary across platforms, with some sites listing over 150-270 reviews, while others show significantly fewer.)
What patients say
Patients praise
- Physical and rehabilitation therapy often praised for effectiveness
- Some experiences noted as caring and attentive by specific nursing staff
- Success in helping patients transition back home
Common complaints
- Reports of neglect regarding hygiene and basic care
- Slow or non-existent response times to call bells
- Inadequate communication with family members regarding patient status
- Concerns about medication management and administration
- Instances of staff being perceived as dismissive or combative
In patients' words
"I strongly advise against patronizing this establishment. It’s subpar cleanliness and medical professional have been demonstrated!! They failed to provide timely aid , pain medication or any assistance to my 82-year-old mother..."
— CareListings review"Webster Park Rehabilitation and Healthcare Center receives highly polarized feedback, with many families praising the cleanliness and friendly staff, while others report severe neglect and communication failures."
— EveryPlace analysis of facility reviews"Five stars to Webster Park — great care, very great staff."
— Seniors.fyi reviewMore clinics in Webster
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Patients praise: Many patients report friendly, professional, and caring staff and providers · Appreciation for attentive listening skills and thorough explanations from doctors.
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Patients praise: Physicians perceived as thorough and attentive during visits · Knowledgeable and skilled medical/dental care.
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