Webster Manor Rehabilitation & Health Care Center
Rehabilitation Services • Webster, MA
Ratings by platform
- SeniorCare.com: 3.3/5
- Caring.com
- Seniors.fyi: 3.1/5 (52 reviews)
- SeniorSite: 2.8/5 (4 reviews)
What patients say
Patients praise
- some staff reported as compassionate and professional at times
- some residents/families found comfort in specific therapy services
Common complaints
- chronic understaffing
- inconsistent communication from leadership
- lapses in basic safety and daily operations
- poor laundry services with missing clothing items
- complaints about food quality and meal service management
- facility maintenance issues, including reported odors and building condition concerns
In patients' words
"Laundry is absolutely the WORST SERVICE I have ever seen... his clothes don't come back and what we do find is not his but they have labeled them as his. I have complained to social service twice with no results and left 2 messages with the administrator with no return call."
— SeniorCare.com review"The main cons are not subtle: chronic understaffing, inconsistent communication from leadership, and tangible lapses in basic safety and daily operations."
— Seniors.fyi overall assessmentMore clinics in Webster
Webster Park Rehabilitation & Healthcare Center
Patients praise: Physical and rehabilitation therapy often praised for effectiveness · Some experiences noted as caring and attentive by specific nursing staff.
MCR Chiropractic
Patients praise: Effective prenatal care and pain relief during pregnancy · Gentle and comfortable adjustment techniques for pregnant patients.
Page Chiropractic Health Center
Patients praise: Highly effective chiropractic treatments for pain relief · Friendly, professional, and attentive staff and providers.
Nephrology providers near Webster, MA - UMass Memorial Health
Patients praise: Some provider profiles show high star ratings (e.g., 4.9/5 for at least one nephrologist listing) · A portion of patient-experience survey responses indicate strong communication and recommending the hospital (e.g., nurses communicating well; some recommend/probably recommend).
Women's Health of Central Massachusetts
Patients praise: Many patients report friendly, professional, and caring staff and providers · Appreciation for attentive listening skills and thorough explanations from doctors.
Reliant Medical Group
Patients praise: Physicians perceived as thorough and attentive during visits · Knowledgeable and skilled medical/dental care.
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