Nephrology providers near Webster, MA - UMass Memorial Health
Nephrology • Webster, MA
Ratings by platform
- UMass Memorial Health (provider profile listings): Patient ratings not yet available (Not provided)
- UMass Memorial Health (provider profile listing): 4.9 out of 5 (111 Ratings)
- UMass Memorial Health (provider profile listing): 4.9 (example listed) (214 ratings (example listed))
- Birdeye (UMass Memorial Medical Center): 2.6 star rating (467 reviews)
What patients say
Patients praise
- Some provider profiles show high star ratings (e.g., 4.9/5 for at least one nephrologist listing)
- A portion of patient-experience survey responses indicate strong communication and recommending the hospital (e.g., nurses communicating well; some recommend/probably recommend)
- Some reviewers describe staff as friendly/professional and treatment as effective (context: at a related facility)
Common complaints
- Low overall hospital review rating on Birdeye (2.6 with 467 reviews)
- Online complaint/review content includes allegations of rude/dismissive staff and poor handling/communication
- Common complaint themes include long waits and being ignored/unresolved issues in the ER/hospital setting (not nephrology-specific)
In patients' words
"“UMass Memorial Medical Center has a 2.6 star rating with 467 reviews.”"
— Birdeye review summary page"“Rude or dismissive staff and poor handling of mental health patients. Poor communication, lost records, and unresolved customer complaints.”"
— PissedConsumer review page"“Unbelievable wait time to try to schedule an appointment… Unbelievably ineffective phone communications… Hospital has absolutely NO communication.”"
— PissedConsumer complaints page"“★ ★ ★ ★ ★ 4.9 out of 5” and “111 Ratings” (provider profile listing)."
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