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Nephrology providers near Webster, MA - UMass Memorial Health logo

Nephrology providers near Webster, MA - UMass Memorial Health

Nephrology • Webster, MA

★★★★★4.9/5325 reviews across 3 platforms

Ratings by platform

  • UMass Memorial Health (provider profile listings)
  • UMass Memorial Health (provider profile listing): 4.9/5 (111 reviews)
  • UMass Memorial Health (provider profile listing) (214 reviews)

What patients say

Patients praise

  • Some provider profiles show high star ratings (e.g., 4.9/5 for at least one nephrologist listing)
  • A portion of patient-experience survey responses indicate strong communication and recommending the hospital (e.g., nurses communicating well; some recommend/probably recommend)
  • Some reviewers describe staff as friendly/professional and treatment as effective (context: at a related facility)

Common complaints

  • Low overall hospital review rating on Birdeye (2.6 with 467 reviews)
  • Common complaint themes include long waits and being ignored/unresolved issues in the ER/hospital setting (not nephrology-specific)

In patients' words

"“UMass Memorial Medical Center has a 2.6 star rating with 467 reviews.”"

— Birdeye review summary page

"“Rude or dismissive staff and poor handling of mental health patients. Poor communication, lost records, and unresolved customer complaints.”"

— PissedConsumer review page

"“Unbelievable wait time to try to schedule an appointment… Unbelievably ineffective phone communications… Hospital has absolutely NO communication.”"

— PissedConsumer complaints page

"“★ ★ ★ ★ ★ 4.9 out of 5” and “111 Ratings” (provider profile listing)."

— UMass Memorial Health physician profile (nephrology)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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