Lanessa Extended Care
Skilled Nursing • Webster, MA
Ratings by platform
- CMS/Medicare.gov"}},{rating:{citations:,confidence:: 1/5
What patients say
Patients praise
- Some residents and families report positive experiences with specific rehabilitation (PT/OT) staff
- Certain nursing staff praised for their kindness and professionalism
Common complaints
- Understaffing and high staff turnover
- Concerns regarding patient safety, fall-risk protocols, and inadequate supervision
- Delayed responses to patient needs and call bells
- Communication gaps between administration and families
- Historical fines and multiple health inspection deficiencies
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