Webster - Reliant Medical Group
Internal Medicine • Webster, MA
Ratings by platform
- Yelp (Brand-wide): 2.2/5 stars (154 total reviews across all locations)
- WebMD (Webster location specific): Not specified/No reviews (0 reviews)
What patients say
Patients praise
- previous recognition from Massachusetts Health Quality Partners (MHQP) for patient-provider communications and care coordination
- some patients report good experiences with care providers
Common complaints
- reports of poor communication and ignored messages/calls
- complaints regarding unprofessional staff interactions
- claims of medical errors or diagnostic oversights
- concerns about high staff turnover and lack of continuity of care
- dissatisfaction with billing and copay structures for procedures
In patients' words
"The Dr's and nurses spend maybe 15- 30 minutes with you and cannot apply your medical history to help you with your medical care treatment. You get treated poorly by their staff when asking for assistance... Messages and phone calls get mixed and ignored."
— Yelp User Review"This doesn't have high ratings or many reviews … my experiences have been pretty good overall!"
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