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Ascension SE Wisconsin - Mayfair Road - Urgent Care

Urgent Care • Wauwatosa, WI

Ratings by platform

  • WebMD: 2/5

What patients say

Patients praise

  • Friendly and attentive medical staff (nurses, PAs, and doctors)
  • Clean and relaxing facility environment
  • Convenience of online appointment scheduling options
  • Promptness and efficiency in care delivery for some patients

Common complaints

  • High billing costs, specifically a facility fee added to urgent care visits
  • Reports of rude, unhelpful, or unprofessional staff interactions at registration or on the phone
  • Concerns about billing transparency and unexpected charges
  • Reports of reviews being deleted or managed

In patients' words

"This place has extra $500+ facility charge on top of doctor charge. One Urgent care visit caused us $1000. The facility room charge is $568. It is the room we sat and waited for the doctor, no equipment except for blood pressure."

— LocalityBiz user review

"I’m not sure I have ever been to a hospital where the employees are flat out rude... I tried to check in at registration... She had no idea how to handle my Military insurance... At this point she gets really loud and aggressive."

— LocalityBiz user review

"The Urgent Care staff were all spectacular. The intake staff were welcoming and very empathetic to my concerns. There was no wait and I liked that making an appointment online was an option. The facility was very clean and relaxing."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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