Ascension SE Wisconsin - Mayfair Road - Urgent Care
Urgent Care • Wauwatosa, WI
Ratings by platform
- WebMD: 2 out of 5 stars (example rating)
What patients say
Patients praise
- Friendly and attentive medical staff (nurses, PAs, and doctors)
- Clean and relaxing facility environment
- Convenience of online appointment scheduling options
- Promptness and efficiency in care delivery for some patients
Common complaints
- High billing costs, specifically a facility fee added to urgent care visits
- Reports of rude, unhelpful, or unprofessional staff interactions at registration or on the phone
- Concerns about billing transparency and unexpected charges
- Reports of reviews being deleted or managed
In patients' words
"This place has extra $500+ facility charge on top of doctor charge. One Urgent care visit caused us $1000. The facility room charge is $568. It is the room we sat and waited for the doctor, no equipment except for blood pressure."
— LocalityBiz user review"I’m not sure I have ever been to a hospital where the employees are flat out rude... I tried to check in at registration... She had no idea how to handle my Military insurance... At this point she gets really loud and aggressive."
— LocalityBiz user review"The Urgent Care staff were all spectacular. The intake staff were welcoming and very empathetic to my concerns. There was no wait and I liked that making an appointment online was an option. The facility was very clean and relaxing."
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