Plastic Surgery Center, Tosa Health Center
Plastic Surgery • Wauwatosa, WI
Ratings by platform
- WebMD: 5.0/5.0 (based on 21 ratings) (21)
- Healthgrades: 5.0/5.0 (based on 12 ratings) (12)
- Healthgrades: 4.9/5.0 (based on 187 ratings) (187)
What patients say
Patients praise
- High patient satisfaction for individual surgeons like Dr. Hettinger and Dr. Klement Tassone
- Surgeons described as professional, kind, compassionate, and skilled
- Staff generally regarded as friendly, competent, and thorough in explaining procedures and treatment options
Common complaints
- Reports of unexpected billing charges for consultations
- Complaints regarding unfinished surgical results and perceived unwillingness to correct them without additional fees
- Occasional reports of long wait times for appointments or during clinic visits
In patients' words
"Careful. A consultation here is not like a free lawyer consultation. They will charge you without informing you. You'll get a nice surprise bill costing hundreds in the mail."
— LocalityBiz (patient review)"I would highly recommend Dr Hettinger! He is a kind, compassionate physician who is extremely skilled as a surgeon. He always addressed my concerns and never made me feel rushed during my appointments."
— Healthgrades (patient review)"Dr Klement was very personable, answered all our questions, and was thorough about providing us the other important information we needed to understand about the procedure and our choices."
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