Tosa Health Center | Froedtert & MCW
Primary Care • Wauwatosa, WI
Ratings by platform
- Yably: 3.14/5 (85 Google reviews also shown; 202 reviews from 3 sources) (202 reviews (from 3 other sources as shown by Yably))
- Apple Maps (via Apple Maps page showing YELP snippet) / Yelp excerpt: 4.0 (2 (ratings shown on Apple Maps page))
- Facebook: 84% recommend (41 reviews)
- Loc8NearMe: 2.90/5 (75 reviews on Loc8NearMe (as shown by Yably))
- Google (as reported on Yably page): 2.70/5 (85 reviews on Google (as shown by Yably))
- BestProsInTown: Not specified; page lists 53 reviews (53 reviews)
What patients say
Patients praise
- Short wait times / timely care
- Friendly, kind, empathetic staff
- Good check-in, nursing triage, and doctor assessment/testing
- Clear explanations and staff that listens
- Nursing staff frequently praised for caring follow-up
Common complaints
- Negative staff interaction (e.g., nurse attitude/behavior)
- Billing/complaint issues (multiple charges and unreturned communication)
- Appointment/visit billing and perceived lack of expected provider presence (doctor not showing up)
In patients' words
"“The nurse came in with slippers and an attitude so my bf didn't even feel comfortable talking to her too much. The physician was great.”"
— Yelp review excerpt (Froedtert Tosa Health Center - Urgent Care)"“Even though the website said no appointments for several hours. Walked in and was seen within 20 minutes. That was pretty excellent. Great check in, nursing triage, and Dr. assessment/testing within 3”"
— Apple Maps page (ratings & reviews section showing this excerpt)"“I have no complaints. Everything went well. Communicated with me. Front desk was fine very pleasant. I have no complaints.”"
— Froedtert.com location page (Tosa Health Center)"“We were told that they would send his specimen to the lab for a test… What isn't fine it that we were billed 5 times… I was brushed off… and ultimately REMO[t] told me they cant ‘just write it off’…”"
— BBB complaints page for Froedtert & MCW"“I find out that I was billed for a full appointment, yet Dr. REMOVED not give me an updated prescription unless I make another appointment.”"
— BBB complaints page for Froedtert & MCW"“Patients often experience minimal wait times, sometimes only a few minutes before being seen… The medical staff is consistently described as super nice, kind, and empathetic, taking the time to listen….”"
— BestProsInTown review summary for Froedtert Tosa Health Center Urgent CareMore clinics in Wauwatosa
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