Home - Wisconsin ENT
Otolaryngology (ENT) • Wausau, WI
Ratings by platform
- Healthgrades (Dr. Mark Voss): 3.6/5 (24 reviews)
- Healthgrades (Dr. Lucas Leonhard): 3.0/5 (Not explicitly stated (but referenced))
- Healthgrades (Dr. Justin Hyde): 1.0/5 (Not explicitly stated (but referenced))
- Healthgrades (Dr. Sarvi Nalwa): 3.2/5 (16 reviews)
- Healthgrades (Dr. Jessica Weddle): 4.4/5 (14 reviews)
- Aspirus Provider Page (Dr. Jens Brown): 4.8/5 (319 ratings, 90 comments)
- Facebook (ENT & Allergy Associates): 80% recommend (33 reviews)
What patients say
Patients praise
- Some providers described as caring, thorough, knowledgeable, and responsive
- Positive experiences with surgical outcomes and clear explanations from certain doctors
- Friendly and professional staff interactions reported in some instances
- Accessibility and convenience mentioned by long-term patients
Common complaints
- Long wait times and scheduling delays
- Perceived rushed appointments and lack of personal attention
- Concerns regarding bedside manner, rudeness, or defensive communication from staff/providers
- Complaints about billing processes and lack of transparency in costs
- Mixed surgical outcomes and perceived lack of follow-up care
In patients' words
"He's been my primary ENT doctor since I was 3yrs old... I've had nothing but great experiences with him. He's a great communicator, very helpful."
— Healthgrades (Patient Review)"Very poor bedside manner and seemed annoyed when I asked questions. Had surgery that was unsuccessful and was impossible to reach him after the surgery when I was having complications."
— Vitals (Patient Review)"Overall, the experience felt rushed, confusing, and focused on money rather than patient care."
— Yelp (Patient Review)"The facility seems like a really nice and well kept place but can definitely see how based on what they charge their clients... Was charged $450 for a 10 minute conversion."
— Promallu (Patient Review)More clinics in Wausau
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