Ear, Nose & Throat Care (Otolaryngology) - Aspirus Health
Otolaryngology (ENT) • Wausau, WI
Ratings by platform
- Healthgrades (Dr. Lucas Leonhard): 3.0 / 5 (2 reviews) (2)
- Vitals (Dr. Mark Voss): 3.5 / 5 (19)
- Aspirus providers profile (Dr. Jessica Weddle): 4.8 / 5 (249 ratings (77 comments))
- Health US News (Aspirus Wausau Hospital ENT): Patient Experience 4 / 5 (52 reviews)
What patients say
Patients praise
- Some ENT/otolaryngology providers show high patient ratings (e.g., 4.8/5 with 249 ratings for Jessica Weddle, DO).
- Reviews on provider pages describe being knowledgeable, informative, and caring (Dr. Jessica Weddle profile).
- Some sources indicate patients recommend the ENT group at Aspirus Wausau Hospital (US News lists Patient Experience 4/5 with 52 reviews).
Common complaints
- Some ENT providers have low ratings and critical written reviews (e.g., 3.0/5 for Dr. Lucas Leonhard on Healthgrades, including a review alleging failed surgery and dissatisfaction).
- There are BBB complaint themes about billing/charges not resolving dissatisfaction and lack of follow-up responses (Aspirus Wausau Hospital, Inc.).
- Birdeye reviews for Aspirus Wausau Clinic include complaints about surgical aftercare/documentation and perceived lack of empathy.
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