ENT Clinic in Wausau | Hear Well. Breathe Well. Be Well.
Otolaryngology (ENT) • Wausau, WI
Ratings by platform
- Toprated Business (aggregated data): 3.3/5 (102)
- Healthgrades (Dr. Kelsey Joosten): 1/5 (1)
- WebMD (Dr. Gregory Sewall): 4/5 (12)
What patients say
Patients praise
- some providers noted as knowledgeable, caring, and friendly
- timely and life-saving emergency care reported in specific instances
- clean clinic facilities
Common complaints
- billing and insurance disputes, including complaints about unexpected or high costs and incorrect billing codes
- poor communication and lack of follow-up from nursing and administrative staff
- perceived rudeness, condescension, or lack of empathy from some providers and staff members
- difficulties in scheduling appointments or receiving return calls
- reports of failed or unsatisfactory surgical outcomes by some patients
In patients' words
"Was charged $450 for a 10 minute conversion, if they had the decency to tell me what the charge for my appointment would be upfront there is no way I would have proceeded."
— Toprated Business Review"He seemed very rushed and only spent 8 minutes explaining the surgery he recommended. He said to call if I wanted to schedule surgery. I called 6 times within the last 2 weeks to schedule surgery with no call back..."
— Healthgrades Review (Dr. Sarvi Nalwa)"I have called four times in the last five days asking for a callback to consult with the doctor about my toddler’s allergies... no one has called me back. This is honestly appalling."
— Trustindex Review"When my son had a huge swollen ear one day it was Dr. Weddle who helped save the day. She responded quickly with expert advise... I'm so happy we were able to run into her for help because she is an outstanding doctor."
— Vitals Review (Dr. Jessica Weddle)More clinics in Wausau
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