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Orthopedics & Sports Medicine | Aspirus Health Care

Orthopedic • Wausau, WI

What patients say

Patients praise

  • Highly skilled and professional surgical care, particularly for joint replacements
  • Clear, thorough communication and explanation of conditions and procedures
  • Compassionate and friendly staff and bedside manner
  • Successful surgical outcomes and efficient patient care processes

Common complaints

  • Occasional complaints regarding bedside manner or feeling rushed during consultations
  • Concerns about administrative processes, online portal difficulties, and perceived unnecessary costs
  • Inconsistent patient experiences with broader hospital services

In patients' words

"Dr. Sutherland patiently answered all my questions, and it was a long list, too. Thank you, Dr. Sutherland and staff for the excellent care."

— Patient review for Dr. James Sutherland (rater8)

"His positive attitude helped me feel comfortable both before and after the surgery. Very pleased with my experience with him!"

— Patient review for Dr. Jeremy Russell (rater8)

"I’m giving 2 stars because I actually really love my Aspirus providers, although my experiences have been very hit or miss."

— BBB customer review for Aspirus Wausau Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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