Orthopedics & Sports Medicine | Aspirus Health Care
Orthopedic • Wausau, WI
Ratings by platform
- WebMD (Dr. James Sutherland): 5.0/5.0 (82 ratings)
- rater8 (Dr. Rick Abuzzahab): 4.8/5.0 (739 ratings)
- rater8 (Dr. Leila Borders): 5.0/5.0 (155 ratings)
- rater8 (Dr. Jeremy Russell): 4.9/5.0 (218 ratings)
- Birdeye (Aspirus Wausau Hospital): 4.9/5.0 (104 ratings)
What patients say
Patients praise
- Highly skilled and professional surgical care, particularly for joint replacements
- Clear, thorough communication and explanation of conditions and procedures
- Compassionate and friendly staff and bedside manner
- Successful surgical outcomes and efficient patient care processes
Common complaints
- Occasional complaints regarding bedside manner or feeling rushed during consultations
- Concerns about administrative processes, online portal difficulties, and perceived unnecessary costs
- Inconsistent patient experiences with broader hospital services
In patients' words
"Dr. Sutherland patiently answered all my questions, and it was a long list, too. Thank you, Dr. Sutherland and staff for the excellent care."
— Patient review for Dr. James Sutherland (rater8)"His positive attitude helped me feel comfortable both before and after the surgery. Very pleased with my experience with him!"
— Patient review for Dr. Jeremy Russell (rater8)"I’m giving 2 stars because I actually really love my Aspirus providers, although my experiences have been very hit or miss."
— BBB customer review for Aspirus Wausau HospitalMore clinics in Wausau
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