Waukegan Primary Care Clinic & Doctor's Office in Waukegan, IL
Preventive Medicine • Waukegan, IL
Ratings by platform
- Birdeye (Google reviews): 4.1 out of 5 stars (69 reviews)
What patients say
Patients praise
- Praise for specific practitioners for being caring, professional, and attentive
- Commendation for proactive patient safety measures, such as conducting wellness checks
Common complaints
- Complaints regarding administrative staff responsiveness and organization
- Allegations of poor communication and failure to follow through on patient care needs
- Instances of feeling rushed during appointments
In patients' words
"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary. With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye user review"THE ABSOLUTE WORST!!!!! Not once, not twice, but 3 times they dropped the ball on my mother. Claim to want to keep people healthy all while running their patients in circles and then treating them like garbage..."
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