Primary Care | Lake County, IL
Preventive Medicine • Waukegan, IL
Ratings by platform
- Birdeye (Oak Street Health): 4.1/5 (69)
- Birdeye (Family Primary Care Clinic): 4.3/5 (23)
- Birdeye (Family Medicine Specialists): 2.3/5 (50)
- WebMD (Dr. Syeda Zahedi): 5.0/5 (4)
- Vitals (Dr. Saima Najam): 3.1/5 (13)
- WebMD (Dr. Betsy Luka): 4.5/5 (5)
What patients say
Patients praise
- caring and attentive individual practitioners
- thorough and informative consultations
- good bedside manner
- some instances of proactive patient wellness follow-up
Common complaints
- long wait times
- poor communication and administrative disorganization
- difficulty reaching staff by phone
- concerns regarding diagnostic accuracy and patient treatment
In patients' words
"The absolute worst! Not once, not twice, but 3 times they dropped the ball on my mother... running their patients in circles and then treating them like garbage."
— Oak Street Health patient review (Birdeye)"Be prepared for a long wait—at least an hour before your name is called. They routinely schedule 15–20 patients for the same time slot but only manage to see 2–3 at a time."
— Family Medicine Specialists patient review (Birdeye)"It's difficult to find a Dr. that truly listens and actually cares. But Dr Zahedi does both! She actually makes sure all your needs are addressed."
— Dr. Syeda Zahedi patient review (WebMD)More clinics in Waukegan
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