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PediatricsWaukegan, IL

★★★★☆4.1/569 reviews across 1 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.1 out of 5 stars (69 reviews on Birdeye)

What patients say

Patients praise

  • Commendation for exceptional individual nurse practitioners and care providers
  • Appreciation for consistency in having the same provider
  • Responsive staff for certain needs like refills and questions
  • Proactive care initiatives, such as conducting well-being checks

Common complaints

  • Difficulty communicating directly with providers or nurses, often requiring call centers
  • Administrative delays in handling paperwork
  • Mixed patient experiences regarding response times and staff responsiveness

In patients' words

"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary. With that being said, I have had a mediocre experience with response by mostly all other team members."

Birdeye (Review of Oak Street Health Waukegan)

"This is the first time with doctors that I need to call a call center to let the massage to my doctor because i can't talk not even with the nurse and i have to make appointment to drop a paperwork to my doctor and take 3 weeks to send the paperwork to the right person."

Oak Street Health Waukegan patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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