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Primary Care Doctors & Physicians in Waukegan, IL - Oak Street Health logo

Primary Care Doctors & Physicians in Waukegan, IL - Oak Street Health

Internal Medicine • Waukegan, IL

★★★★☆4.4/5389 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.1/5 (69 reviews)
  • Yelp: 4.2/5 (10 reviews)
  • Oak Street Health Website: 4.43/5 (310 reviews)

What patients say

Patients praise

  • Compassionate and attentive physicians and nurse practitioners
  • Friendly and welcoming staff environment
  • Proactive patient wellness checks and safety follow-ups
  • Convenient clinic location and parking

Common complaints

  • Occasional long wait times
  • Reports of inconsistent communication and follow-up from staff
  • Some patients reported feeling rushed or having unanswered questions during appointments
  • Isolated complaints of poor patient care or perceived retaliation after filing complaints

In patients' words

"I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary."

— Birdeye reviewer

"Compassionate and attentive physicians like Dr. Sully Vega, who patients praise for their warm and genuine care."

— Wheree summary

"The absolute worst!!!!! Not once, not twice, but 3 times they dropped the ball on my mother... Have made complaints only to have been treated even worse after complaints were made."

— Birdeye reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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