Family Medicine - Vista Physician Group
Internal Medicine • Waukegan, IL
Ratings by platform
- Birdeye: 3.3 out of 5 stars (based on Birdeye aggregate) (12 reviews (Birdeye))
What patients say
Patients praise
- Some patients find the nursing staff to be kind and attentive
- Convenient location
Common complaints
- Difficulty reaching the office by phone
- Unresponsive or rude administrative/front desk staff
- Reports of rushed appointments and lack of thorough physical examinations
- High turnover of doctors
- Dissatisfaction with the management of lab results
- Facility in need of remodeling
In patients' words
"They do not pick up the phone. I literally cannot access my lab results."
— Review on Birdeye/LocalityBiz"Worst doctors ever they seemed okay but, everytime I go I have never been physically examined not once no listen to my heart etc it's like they just wanna pawn you off to another doctor and collect there money."
— Review on Birdeye/LocalityBiz"This office front desk is so horrible. When I made the appointment I tried updating my insurance. I was told they had it. I told what my secondary was they said fine. I took off from work to get..."
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