Behavioral Health | Lake County, IL
Behavioral Health • Waukegan, IL
Ratings by platform
- Rehab.com: 3.0/5 stars (8 reviews)
- Birdeye (Lake County Health Dept Crisis Care): 3.0/5 stars (12 reviews)
- Google (Lake Behavioral Hospital): 2.4/5 stars (249 reviews)
- Nicasa Behavioral Health Services: 2.5/5 stars (Google) and 4.6/5 (Facebook) (15 reviews (Google), 10 reviews (Facebook))
What patients say
Patients praise
- Some patients report life-saving experiences and compassionate care from specific staff members
- Valuable resources and accessibility for those with limited options
- Some addiction treatment programs are viewed as beneficial to recovery
Common complaints
- Reports of unprofessional, indifferent, or antagonistic staff behavior
- Complaints regarding poor communication, particularly concerning discharge planning and weekend coverage
- Concerns about patient treatment, including allegations of being treated like prisoners or criminals
- Issues with facility cleanliness and maintenance of restrooms/showers
- Significant wait times for appointments and medical care
- Formal state investigations into rights violations, including medication management and communication restrictions
In patients' words
"This place saved my life! If it weren’t for the wonderful counselors and staff, I wouldn’t be where I am today!"
— Rehab.com/Google Review"If you care about your loved ones do not send them here. The staff they have are very unprofessional and only care about a paycheck."
— LocalityBiz"I’m uninsured so the crisis line is one of the very few options available for mental health help when I’m spiraling, and while the majority of the people working the crisis line are competent and kind, I unfortunately wound up speaking with a woman... who was cruel, antagonistic, and borderline abusive."
— BirdeyeMore clinics in Waukegan
Behavioral Health and Support Services
Patients praise: Supportive therapy and counseling services for children, adolescents, and families · Staff described as professional, friendly, and helpful by some clients.
Welcome | Alsahlani & Albazazz Dental - Waukegan, IL Dentists
Patients praise: Friendly, kind, and caring staff · Expertise and clear explanations from doctors.
Pain, Injury & Mobility Treatment in Waukegan, IL
Patients praise: Effective and targeted pain relief · Professional, knowledgeable, and caring staff.
Northwestern Medicine Internal Medicine Deerfield | Deerfield, IL
Patients praise: Individual physicians receiving high satisfaction ratings (e.g., 4.9 for Dr. Patricia Graham) · Patients noting specific doctors are knowledgeable, dedicated, and good listeners.
PromptMed Urgent Care | Waukegan, IL
Patients praise: minimal wait times reported by some patients · generally positive feedback regarding bedside manner of providers and staff.
Advocate Medical Group Obstetrics & Gynecology – Glenview
Patients praise: Providers described as attentive and caring, taking time to listen to concerns · High patient satisfaction for specific OB-GYN providers regarding clinical expertise and successful outcomes.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.