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Orthopedic Surgery in Waterloo, IA - Find a Physician or Specialist logo

Orthopedic Surgery in Waterloo, IA - Find a Physician or Specialist

OrthopedicsWaterloo, IA

★★★★★4.7/5566 reviews across 4 platforms

Ratings by platform

  • MercyOne (Dr. Gary Knudson): 4.8/5 (234 ratings)
  • MercyOne (Dr. Richard Naylor): 4.7/5 (287 ratings)
  • Healthgrades: 3.9/5 (Average) (Aggregate for 21 specialists)
  • RateMDs (Dr. Robert B. Bartelt): 4.6/5 (24 reviews)

What patients say

Patients praise

  • high levels of patient trust in physician expertise
  • thorough explanations of conditions and treatment options
  • courteous and knowledgeable staff members
  • conservative approach emphasizing non-surgical treatments where appropriate
  • effective surgical results for many patients

Common complaints

  • dissatisfaction with surgical outcomes or scarring
  • complaints about perceived lack of caring personality from some staff or providers

In patients' words

"I really trust Dr. Knudson... Dr. Knudson did everything I expected from surgery. He answered all questions and wasn't in a hurry."

Patient review of Dr. Gary Knudson

"Dr. Naylor has provided treatment to avoid surgery for a few years and that has made me extremely happy. Now it has come to a point that knee replacement surgery is necessary and I have complete confidence in Dr. Naylor as my surgeon."

Patient review of Dr. Richard Naylor

"He did surgery on my broken wrist. I only have about 40% usage after almost a year. The incision was the worst sewing up job I've ever seen... Not much of a caring personality either."

Patient review of Dr. Robert B. Bartelt

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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