MercyOne Waterloo Pediatrics Care
Pediatrics • Waterloo, IA
Ratings by platform
- MercyOne Patient Satisfaction Surveys: 4.8 out of 5 (92 verified ratings for Dr. Brian Sims)
- MercyOne Patient Satisfaction Surveys: 4.7 out of 5 (50 verified ratings for Dr. Benjamin Davidson)
- MercyOne Patient Satisfaction Surveys: 4.8 out of 5 (39 verified ratings for Dr. Daniel Wright)
What patients say
Patients praise
- Attentive, caring, and thorough providers
- Professional and knowledgeable staff
- Clear and understandable communication
- Comfortable atmosphere for children
- Long-term trust and rapport with families
Common complaints
- Occasional wait times for appointments
- Possible administrative errors regarding appointment check-in process
In patients' words
"Dr. Sims is attentive and caring, he addressed my child and I with professionalism, while also speaking in a clear and understandable way. Dr. Sims actively listened, asked questions and provided information and solutions to address concerns in ways that I as well as my child felt heard and cared for."
— Ratings.MD Patient Survey"He has always been awesome with all three of my children and my 2 year old just loves his doctor."
— Ratings.MD Patient Survey"He is very patient and always willing to teach. He is a great Doctor and is very kind."
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