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MercyOne Waterloo Orthopedics Care

Orthopedics • Waterloo, IA

★★★★★4.7/5547 reviews across 4 platforms

Ratings by platform

  • Ratings.MD (Gary Knudson, MD - MercyOne Waterloo Orthopedics Care): 4.8/5 (234 verified ratings (53 comments))
  • Ratings.MD (Richard Naylor, DO - MercyOne Waterloo Orthopedics Care): 4.7/5 (289 ratings (66 comments))
  • WebMD (Dr. Gary Knudson): 4.5/5 (21 ratings)
  • Yelp (MercyOne Waterloo Orthopedics Care): 2.3/5 (3 reviews)

What patients say

Patients praise

  • Thorough explanations and communication (patients describing clear explanations, listening, and understanding of conditions/treatments)
  • Caring/respectful bedside manner and supportive staff
  • Successful care outcomes (e.g., successful surgeries/no complications mentioned)

Common complaints

  • Low ratings on Yelp for the orthopedics care practice
  • Some hospital-level complaints and perceptions of mistreatment/poor handling appear for MercyOne Waterloo Medical Center reviews (not specifically orthopedics)

In patients' words

"“Dr. Knudson did everything I expected from surgery. He answered all questions and wasn't in a hurry.”"

— Ratings.MD – Gary Knudson, MD profile

"“Dr. Naylor was knowledgeable and thorough… He explained the results of the X-ray… ordered further testing.”"

— Ratings.MD – Richard Naylor, DO profile

"“MercyOne Waterloo Orthopedics Care… 2.3 (3 reviews)”"

— Yelp – MercyOne Waterloo Orthopedics Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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