Mid-Iowa Fertility Treatment Center | Clive, IA
Fertility Care • Waterloo, IA
Ratings by platform
- Birdeye, OVU, FertilityIQ, Yelp: Generally mixed ratings across platforms (e.g., 4.5/5 on Birdeye, 5/5 on OVU, 3.8/5 on FertilityIQ) (213 reviews on Birdeye, 10 reviews on OVU)
What patients say
Patients praise
- Compassionate and knowledgeable physicians (specifically Dr. Cooper and Dr. Place)
- Friendly and helpful nursing staff
- Successful fertility outcomes and healthy pregnancies
- Efficient appointment scheduling for some patients
Common complaints
- Poor communication and disorganization
- Patients feeling treated like numbers or cattle
- Lack of empathy during difficult outcomes such as miscarriages
- Conflicting information provided to patients
- Difficulty getting direct access to doctors
- Rude or unhelpful front desk staff
In patients' words
"Dr. Cooper is very smart but for the average non-medical professional I found it very hard to follow and understand him and the lingo he used."
— FertilityIQ patient review"The staff at the front is extremely rude and unhelpful."
— HelloLilia patient review"Cannot say enough good things about MIF! Dr. Cooper was fantastic, the nursing staff was attentive and super knowledgable, and the front desk ladies were always so kind!"
— OVU.com patient reviewMore clinics in Waterloo
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