MercyOne Northeast Iowa Family Medicine Residency
Family Medicine • Waterloo, IA
Ratings by platform
- Birdeye/Google: 2.5 out of 5 stars (2 reviews)
- Ratings.MD (for specific provider): 4.7 out of 5 stars (76 verified ratings)
What patients say
Patients praise
- timely care in some instances
- knowledgeable and caring staff reported by some patients
- professional and courteous interactions with certain providers
Common complaints
- patient dissatisfaction with faculty accessibility and resources
- reports of condescending or dismissive bedside manner
- concerns regarding communication of test results
- perceived lack of respect or responsiveness to patient needs
In patients' words
"Faculty and program director are hard to talk and their most answer will be they don’t have resources and they don’t know how to help."
— Birdeye (Google Review)"This is a good well run office and tat helps me have confidence in them."
— Ratings.MD (Verified Patient Comment)"She is dismissive of your symptoms. She is not respectful, does not make you feel welcome and she makes you feel dumb for deciding to come to convenient care."
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