Medical Oncology and Hematology
Hematology-Oncology • Wake Forest, NC
Ratings by platform
- Personalized Hematology & Oncology of Wake Forest (rater8/Healthgrades): 4.9/5 (650 reviews)
What patients say
Patients praise
- Compassionate, kind, and professional bedside manner from most physicians and staff
- High levels of expertise and clinical knowledge in oncology and hematology care
- Clear and patient-centered explanations of diagnoses and treatment plans
- Efficient, clean, and well-managed facilities
- Supportive nursing and infusion team experiences
Common complaints
- Occasional reports of feeling rushed or unheard by certain providers
- Concerns regarding billing practices and potential dishonesty
- Difficulty scheduling appointments or administrative delays
- Instances of unprofessional communication or lack of compassion from isolated staff or physicians
In patients' words
"Dr. Castillos is exceptionally professional, knowledgeable, and attentive. The front desk staff and medical assistants were equally impressive—warm, efficient, and truly supportive. Overall, an outstanding experience."
— Patient review, rater8"The facility and staff are top notch however they are dishonest with billing. Be very careful because without even seeing it, you will be signing that you agree to pay the balance that your insurance does not pay."
— Patient review, LocalityBiz"Dr. Petty is an incredible doctor and person. He takes excellent care of my mother and her cancer for going on three years now. We see him every month for treatment and even on his hectic days Dr. Petty takes the time to go over every question we have for him."
— Patient review, Healthgrades"Horrible. Makes you wait weeks to get test results when results have been in my chart for days. I can not begin to put into words how unprofessional this MD is."
— Patient review, HealthgradesMore clinics in Wake Forest
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Atrium Health Wake Forest Baptist
Patients praise: Friendly, welcoming, and professional staff · Thorough and knowledgeable providers.
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