Otolaryngology (ENT) - East Hawaii Health
Otolaryngology • Wailuku, HI
Ratings by platform
- US News (Dr. David S. Crow): 4/5 (based on 19 reviews) (19 reviews)
- Vitals (Dr. David S. Crow): 3.7/5 (11 reviews)
- WebMD (Dr. Stephen Sussman): 5/5 (8 ratings)
- Healthgrades (Dr. Stephen Sussman): 4.5/5 (11 reviews)
- Healthgrades (Dr. Marc Rosenthal): 3.2/5 (26 reviews)
- Healthgrades (Dr. Andrew Don): 3.4/5 (10 reviews)
What patients say
Patients praise
- Physicians described as skilled, professional, and knowledgeable
- Positive surgical outcomes reported for procedures like FESS, thyroidectomy, and vocal cord surgery
- Appreciation for having specialized care available on Maui
- Some staff noted as warm, personable, and caring
Common complaints
- Reports of rude staff or physician behavior in some instances
- Concerns regarding office environment cleanliness
- Long wait times and difficulty scheduling appointments due to provider shortages
- Inconsistent satisfaction ratings across different physicians
In patients' words
"He really went above and beyond, and I'm so grateful to him!"
— Patient review of Dr. David Crow"Dr. Sussman is a fine doctor and I highly recommend him. He is prompt, polite, highly trained, quaint sense of humor, and very professional."
— Patient review of Dr. Stephen Sussman"I’m shocked to see other people’s reviews but in my honest opinion Dr. Rosenthaw is one of THEE BEST doctors on Maui and his staff is so friendly."
— Patient review of Dr. Marc Rosenthal"STUCK once I got past the waiting room to the dr. Rooms GROSS GROSS GROSS"
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