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Minit Medical Urgent Care and Physical Therapy

Urgent Care • Wailuku, HI

★★★★★4.7/51,875 reviews across 2 platforms

Ratings by platform

  • Wanderlog: 4.8/5 (1,599 reviews)
  • Birdeye/Google: 4.2/5 (276 reviews)

What patients say

Patients praise

  • Professional, attentive, and empathetic medical staff
  • Efficient and friendly front desk/clerical personnel
  • Clean and modern facility environments
  • Convenient online appointment booking system
  • Quick and thorough care for urgent medical needs

Common complaints

  • Billing issues and collections notices despite payment
  • Wait times for appointments despite booking in advance
  • Occasional administrative errors with prescription electronic transfers
  • Difficulty or delays with online registration system requirements

In patients' words

"The RN and Doctor was top notch! They were both professional, attentive , and empathetic. The Doctor made sure I was taken cared of especially on Christmas Eve providing me with instructions and a back up plan for my medication; truly AWESOME!"

— LocalityBiz User Review

"So I make an appointment and tell them the service I need for my child. Wait 40 minutes in the examination room for them to come in to tell me that they cannot perform this service. Here is the best part, I never receive a billing statement but get a collection letter about 60 days afterwards."

— Birdeye User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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