Kaiser Permanente Wailuku Medical Office
Internal Medicine • Wailuku, HI
Ratings by platform
- Apple Maps (Kaiser Permanente Wailuku Medical Office): 3.2/5
- Apple Maps (Kaiser Permanente Maui Lani Medical Office): 3.7/5 (16 reviews)
What patients say
Patients praise
- Attentive and skilled medical staff
- Efficient and timely service for routine appointments and lab work
- Clean and well-maintained facility with ample parking
- Positive experiences with specific providers noted for being prompt and helpful
Common complaints
- Billing discrepancies and issues with overcharging
- Difficulty reaching the grievance/billing department to resolve disputes
- Frustration with appointment scheduling and administrative coordination between clinics
- Perceived lack of empathy or flexibility from front-desk staff during urgent situations
In patients' words
"Yeah I was angry at how easily they just told me to come back in two hours, as if my time was worth nothing. Very disappointed with Kaiser!"
— LocalityBiz Review"Terrible experience. Got quoted for my elective procedure BEFORE scheduling appt. Was overcharged by 50% AFTER procedure... It has been over 11 weeks and they keep billing me."
— USCompanies Review"The service here is pretty fast & on time. My appointment was at 10:40, the doctor got me in and out by 10:55! Pharmacy was fast too."
— Yelp Review (Kaiser Permanente Maui Lani)"Lots of parking. Friendly staff, huge waiting room, and the process moved along smoothly."
— Apple Maps Review (Kaiser Permanente Maui Lani)More clinics in Wailuku
Malama I Ke Ola Health Center | Comprehensive Primary Care ...
Patients praise: Modern, clean, and spacious facility · Valuable community resource providing care to underserved populations.
Maui Medical Group | Health Care Practitioners Serving Maui, HI
Patients praise: Specific staff members praised for being professional, patient, and helpful · Some patients appreciate the long-standing service history and comprehensive multi-specialty offerings.
Rheumatology - Kihei, Hawaii
Patients praise: Compassionate care · Professional medical team.
Contact Our Wailuku Clinic - Imua Physical Therapy - Hawaii
Patients praise: compassionate, knowledgeable, and professional staff · individualized and effective treatment plans.
Maui Plastic Surgery: Home
Patients praise: Knowledgeable and experienced surgeon · Professional and friendly office staff.
Minit Medical Urgent Care and Physical Therapy | Emergency ...
Patients praise: Professional, attentive, and empathetic medical staff · Efficient and friendly front desk/clerical personnel.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.