Malama I Ke Ola Health Center | Comprehensive Primary Care ...
Internal Medicine • Wailuku, HI
Ratings by platform
- Top Rated Local: 4.3 out of 5 average across aggregated reviews (71 total aggregated reviews)
- Various online review platforms: Low (specific star ratings vary widely by platform) (Multiple individual negative testimonials reported)
What patients say
Patients praise
- Modern, clean, and spacious facility
- Valuable community resource providing care to underserved populations
- Specific departments or providers (e.g., pediatric, dental, certain doctors) praised for quality care
- Convenient location
- Offers sliding-fee discount programs for low-income families
Common complaints
- Long wait times past scheduled appointment hours
- Unprofessional, rude, or inattentive front desk and medical staff
- Inconsistent communication regarding prescriptions and medical procedures
- Difficulty with administrative processes (e.g., changing providers, referral management)
- Frustration with perceived provider incompetence or lack of care
In patients' words
"Horrible experience!! with Dr monji and nurse joji in the obgyn department. Careless people."
— Top Rated Local review by Ashley P."Don't make my appointment at 11am and still 45 minutes later make me continue to wait. Its so rude, my time is valuable."
— LocalityBiz review by Jasmyn Foley"I have been a patient at MKO for over 10 yrs... Generally Iʻve been pretty well taken care of, but my biggest beef is that if I am 15 min. late, they cancel my appointment, yet the doctors always make me wait from 45 min. to an hour in the examining room."
— USCompanies review"I am totally impressed so far by the dental services. Carrie Ayer, the dental director, does great work and seems to genuinely care about her patients well-being."
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