Palliative Care & Hospice
Hospice & Palliative Medicine • Virginia, MN
Ratings by platform
- Birdeye (Blue Ridge Hospice): 4.6/5 (102)
- Birdeye (VHS Hospice): 5.0/5 (16)
- Birdeye (Augusta Health Hospice of the Shenandoah): 4.0/5 (9)
- AssistedLivingScout (Hospice of Virginia): 4.9/5 (62)
- Facebook (Hospice of Virginia): 96% recommendation rate (22)
What patients say
Patients praise
- High satisfaction with compassionate, attentive, and respectful staff
- Strong support for family members, not just the patient
- Praise for promptness and accessibility of care, including on-call support
- Professionalism during difficult transitions of care
Common complaints
- Reports of rude or unprofessional staff behavior
- Concerns regarding responsiveness to patient needs and scheduling difficulties
- Mixed reports of declining quality of care over time
- Complaints about lack of communication and limited support for families
In patients' words
"Staff was rude and very unprofessional... The admissions nurse laughed at the patients diagnosis... They would not work with our schedule and demanded to come when it worked for them only."
— Birdeye review of Blue Ridge Hospice"From the first contact in the hospital to transition to home, staff have been professional, respectful and empathetic to our family. They treat us like family."
— AssistedLivingScout review of Hospice of Virginia"No matter what time of day or night when we called hospice, there was always help either by phone or in person. Thank you!"
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