Primary Care Doctors & Family Practice

Patients praise

• Empathetic and compassionate care
• Thorough diagnostic skills and willingness to listen to patient concerns
• Not making patients feel rushed during visits
• Professional and welcoming office staff in some practices
• Strong patient trust in provider decisions

Common complaints

• Office staff responsiveness, including difficulty with callbacks and appointment scheduling
• Billing issues, including unexpected costs for services not consented to
• Perceived lack of attentiveness, poor bedside manner, and feeling rushed during appointments
• Prescription management delays or errors