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Andrews Center

Behavioral HealthTyler, TX

★★☆☆☆2.3/53 reviews across 1 platforms

Ratings by platform

  • Various aggregators including FindRehabCenters, Yelp, and Beaming Health: Approximately 2.3 out of 5 stars (Based on a small sample of publicly aggregated reviews (e.g., 3–47 reviews across various platforms))

What patients say

Patients praise

  • Some long-term patients report life-saving or life-changing care
  • Gratitude for specific, dedicated practitioners who have remained with the center

Common complaints

  • Difficulty with scheduling and long wait times for appointments
  • Frequent turnover of case managers and doctors causing inconsistent care
  • Perceived lack of care, empathy, or listening from staff and some medical providers
  • Frustration with administrative processes and front desk service
  • Historical legal/advocacy complaints regarding the cessation of specific programs like Early Childhood Intervention (ECI) services

In patients' words

"I have sat here for dann near two hours, ive seen people who came in after me be called before me... Its beginning to look like they only care about certain people and if you aren't apart of their club or dress the part you don't exist!!!"

Patient review via FindRehabCenters

"Andrews center saved my life. I was suicidal. They took great care of me. Now 8 years later I am seeking help from them for my 19 year old grandson. I believe they will take just as good care of him."

Patient review via ForeverYoungWomen.org

"I have been going here for a few years and they are always changing my cases managers, doctors, and appointments with little to no regard to me. The front desk people act bored and could care..."

Patient review via Yelp/MapQuest/BeamingHealth

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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