Family Medicine in Tucson, AZ - Find a Doctor | Banner Health
Primary Care • Tucson, AZ
Ratings by platform
- Banner - University Medicine Family Medicine Clinic (Birdeye): 3.8 stars (120 reviews)"},reviewCount:{citations:,confidence:
- Banner - University Medicine Primary Care Clinic (Birdeye): 4.6 stars (63 reviews)"},reviewCount:{citations:,confidence:
- Banner-University Medical Center South Campus (CMS HCAHPS): 2 out of 5 stars (651 patient surveys)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- many individual physicians receive high ratings for knowledge, bedside manner, and thoroughness
- some patients appreciate clear communication and feeling listened to by their providers
- positive experiences with promptness at specific primary care clinics
- generally high rating averages for individual doctors on the health system's official portal
Common complaints
- reports of slow processes and difficulty getting office callbacks
- concerns regarding staff responsiveness in some facilities
- reports of inaccurate information regarding operating hours
- lower patient satisfaction ratings regarding hospital cleanliness and timeliness in specific campus locations
In patients' words
"Dr. Mathias is respectful to me as her patient and if I suggest something and she thinks it's not right she has other alternatives she not just a title to me she cares. I've been with her over 7 years and no complaints."
— Banner Health Patient Reviews (Dr. Ann Mathias)"The office never calls back and the process to get anything done is incredibly slow. My wife saw them for a prescription and scheduled a follow-up to see how it was working... called 2 times to check and both times the office said they would submit it and call back, they didn't."
— Banner - University Medicine Family Medicine Clinic Patient ReviewMore clinics in Tucson
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