Troy Family Health Center
Public Health & General Preventive Medicine • Troy, NY
Ratings by platform
- Yelp and aggregate review sites for both locations: 5/5 stars (selected representative reviews) (11 (Yelp, Troy Family Practice, MI))
What patients say
Patients praise
- Friendly and compassionate providers/staff
- Thorough medical care and bedside manner
- Minimal or no wait times reported by some patients
- Ease of scheduling appointments
Common complaints
- Billing and insurance claim errors
- Unprofessional communication from office staff
- Long wait times for short provider interactions
- Difficulty resolving billing disputes
In patients' words
"They charged me $250 to talk to a nurse practitioner for 5 minutes so I could get a referral... What a bunch of crooks."
— Patient experience review (Troy Family Practice, MI)"She is absolutely wonderful. She is very friendly, thorough, spends the time you need with her. She is on top of things. Very friendly staff and nurses as well."
— Patient review (Troy Family Health Center, NY)More clinics in Troy
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