Partners in Family Medicine - North Greenbush
Primary Care • Troy, NY
Ratings by platform
- WebMD (Dr. Christina Spaulding): 5.0/5.0 (1 rating)
- Healthgrades (Susan Stein, FNP): 5.0/5.0 (2 reviews)
What patients say
Patients praise
- Prompt, kind, and attentive nursing staff and physicians
- Physicians are perceived as professional and good listeners
- Generally good quality of care reported by long-term patients
Common complaints
- Dismissal from the practice due to appointment policy issues (e.g., no-shows or rescheduling)
- Perceived lack of sympathy regarding scheduling conflicts
- Occasional long wait times
- Lack of communication when primary physicians leave the practice
In patients' words
"Dr. Spaulding is very professional and understanding, she takes the time to really listen to her patients."
— Patient review (cited via Beautihost)"They have no sympathy. Me, my husband and 2 children all go here and now I have to find a new primary. I will never recommend this practice again."
— Patient review (cited via Beautihost)"Seen two practitioners here and have been prompt, kind, and care about you as a whole person. Nursing staff is on point. And drs have been amazing!"
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