Troy Vision Center: Home
Ophthalmology • Troy, NY
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4 out of 5 stars (151 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and thorough optometrists
- Attentive and helpful optical team/staff in some experiences
- Modern diagnostic equipment and clean office environment
- Efficient exam processes and good insurance handling for many patients
Common complaints
- Reports of rude, dismissive, or unprofessional front desk staff
- Complaints regarding patient privacy and lack of care in office interactions
- Issues with glasses selection and layout organization
In patients' words
"The doctor was great and the whole staff was extremely professional and knowledgeable."
— Birdeye/Google Reviewer"The receptionist was rude, dismissive, and made the entire phone call more frustrating than it needed to be."
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