Samaritan OB/GYN - Troy | St. Peter's Health Partners
Obstetrics and Gynecology • Troy, NY
Ratings by platform
- Birdeye (Samaritan OB/GYN - Troy): 2.6 out of 5 stars (5 reviews)
- Birdeye (Samaritan OB/GYN general listing): 3.7 out of 5 stars (21 reviews)
What patients say
Patients praise
- Some patients report helpful and accommodating staff, particularly clinic staff
- Positive experiences with medical outcomes, such as successful pregnancies and surgeries
- Appreciation for the care provided by specific doctors and nursing staff during delivery
Common complaints
- Frequent appointment rescheduling/cancellation issues
- Rude and dismissive staff, particularly at the front desk and over the phone
- Concerns regarding billing practices and insurance claim handling
- Reports of inadequate care or perceived negligence in high-stakes situations
- Policies cited (specifically related to Catholic affiliation) affecting access to certain services
In patients' words
"ALL THEY DO IS CANCEL EVERY SINGLE FLIPPING APPOINTMENT AND I AM ANGRY"
— Birdeye user review"The older lady at the front desk is terribly rude. Talks down to patients. I had some trouble with my insurance and she was so annoyed and gave me atittude."
— Birdeye user review"We had a beautiful baby girl in 2023 && the delivery and c section was amazing... recommend this office enough !"
— Birdeye user review"Phone staff is very rude. Called about getting script for pill got told we don't do that we're Catholic, then got hung up on."
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