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Instant Urgent Care Sunnyvale

Urgent Care • Sunnyvale, CA

★★★☆☆3.0/581 reviews across 1 platform

Ratings by platform

  • Apple Maps (Instant Urgent Care - Sunnyvale): 3.0/5 (81 reviews)

What patients say

Patients praise

  • Professional and caring medical providers/doctors
  • Efficient care for some patients
  • Friendly nursing and clinical support staff in some instances
  • Convenient availability for urgent health concerns and occupational testing

Common complaints

  • Long wait times (especially for occupational/pre-employment services)
  • Unprofessional or rude front desk and administrative staff
  • Poor communication between staff and patients/providers
  • Concerns regarding cleanliness and sanitation in certain facilities
  • Inconsistent service levels

In patients' words

"This place is NOT SANITARY. It is disgustingly filthy. There was blood splatter on equipment. Dirt and grime everywhere, syringe caps on the floor, hair, etc."

— Yelp/MapQuest Review

"I arrived in the AM for bloodwork and was greeted by Cassandra (Clinic Manager) immediately, she explained everything carefully that would take place during my visit."

— Yelp/MapQuest Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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