Cancer Services | Oncology and Hematology - Sutter Health
Cancer Treatment • Sunnyvale, CA
Ratings by platform
- Birdeye (Sutter Health Palo Alto Medical Foundation): 2.3/5 (16 reviews)
- Sutter Health (Dr. Tanya Gupta): 4.9/5 (136 reviews)
- Sutter Health (Dr. Derrick Wong): 4.9/5 (808 reviews)
- Sutter Health (Dr. Kim-Son Nguyen): 4.9/5 (563 reviews)
What patients say
Patients praise
- High satisfaction ratings for individual oncologists and hematologists (4.9/5)
- Excellent experiences reported with specific medical procedures
- Effective communication for scheduled appointment changes when provided in advance
- Access to multidisciplinary care and tumor boards for cancer patients
Common complaints
- Limited parking availability
- Issues with timely communication regarding appointment delays
- Concerns regarding the thoroughness of treatment plans for certain services
In patients' words
"I had a procedure recently with Dr Jerry Lai. I had an excellent experience. For one of my 4 appointments he did run behind, but that was communicated to me in advance. When I called with questions, the staff got back to me pretty quickly. The surgery was at another site, but I am very happy with the results."
— Birdeye (Sutter Health Palo Alto Medical Foundation review)"My experience with Jamie Wong in Physical Therapy through Sutter Health in Sunnyvale was deeply frustrating and concerning. I was referred to physical therapy by my Doctor as part of treatment for an ongoing medical condition... I felt that important aspects of my condition were not being fully considered..."
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