Our Sunnyvale Urgent Care Center in CA
Urgent Care • Sunnyvale, CA
Ratings by platform
- Apple Maps (Instant Urgent Care): 3.0/5.0 (81)
- Yelp (Concentra): 2.0/5.0 (145/139)
- Solv Health (Concentra): Not explicitly stated (53 reviews) (53)
- Zocdoc (Instant Urgent Care): 2.0/5.0 (1)
What patients say
Patients praise
- Some professional and caring medical providers identified by name
- Efficient experiences for routine physicals or specific tests when organized properly
- Friendly and helpful nursing staff in certain instances
Common complaints
- Long wait times for appointments and walk-ins
- Poor or unprofessional customer service at the front desk
- Lack of clear communication between staff and patients
- Concerns regarding sanitation and facility cleanliness
- Disorganized administrative processes including lab results and billing
In patients' words
"There is literally nothing urgent about this place. A physical will take you 4 HOURS."
— Yelp Review of Concentra"This place is NOT SANITARY. It is disgustingly filthy. There was blood splatter on equipment. Dirt and grime everywhere, syringe caps on the floor, hair, etc."
— Yelp Review of Concentra"Pathetic Experience... I called specifically an appointment only a blood test. was told that..."
— Google Review (via top-rated.online) of Instant Urgent CareMore clinics in Sunnyvale
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