Family Primary Care Physicians in Sunnyvale, CA - One Medical
Primary Care • Sunnyvale, CA
Ratings by platform
- Magicpin: 3.2 out of 5 stars (15 online ratings)
- Unilocal: 4.2 out of 5 stars (19 reviews)
What patients say
Patients praise
- Convenient and quick appointment scheduling compared to industry norms
- Efficient check-in processes and shorter wait times
- Pleasant office environment and attention to detail by some staff
- Occasional reports of high-quality care from specific providers
Common complaints
- Concerns regarding unexpected and high billing charges for routine or brief visits
- Perception of predatory or exploitative pricing models
- Reports of impersonal care and difficulty receiving personalized attention
- Complaints about providers appearing unfamiliar with patient medical history or specific concerns
- Frustration with billing departments when trying to dispute charges
In patients' words
"A 20-minute visit to check for a simple ear infection cost me a jaw-dropping $430! ... This feels like outright exploitation of patients."
— LocalityBiz (One Medical Sunnyvale Cherry Orchard review)"I was promised a cost-effective, convenient virtual visit, yet I was charged an outrageous $582.42 for a 40-minute appointment... The provider I spoke with was condescending and appeared unfamiliar with my specific medical concern."
— Better Business Bureau (Amazon One Medical review)"Their scheduling of appointments, check-in process, wait times are still far above industry norm."
— Birdeye (One Medical San Jose review)More clinics in Sunnyvale
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