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South Beach Psychiatric Center

Psychiatry/Behavioral HealthStaten Island, NY

★★☆☆☆1.9/593 reviews across 3 platforms

Ratings by platform

  • Rehab.com: ~1.85-1.87/5 (~90-91 reviews)
  • Birdeye: 2.3/5 (3 reviews)
  • HospitalCostData (Value Score): D (44/100) (N/A)

What patients say

Patients praise

  • Some reports of pleasant and caring staff
  • Positive experiences with specific activities and patient care by some families

Common complaints

  • Poor customer service and unresponsiveness from staff when scheduling or visiting
  • Concerns regarding patient treatment and care quality
  • Reports of administrative difficulties and lack of communication
  • Allegations of medical mismanagement and inappropriate medication use

In patients' words

"I couldn’t get Jennifer the women in charge of visitation to answer or return a call... How miserable is she that she has to deprive someone from eating a hot meal, just because she can."

LocalityBiz Review

"If I could give no stars I could. They do what they want, when they want, the staff is incompetent and dos not care."

Rehab.com Review

"a family member is there now & very happy. Staff is pleasant, they had a labor day barbecue, there are nice activities & they take them outside twice daily."

BusinessYab Review (September 2018)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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