Mount Sinai Doctors on Staten Island
Family Medicine • Staten Island, NY
Ratings by platform
- Zocdoc: 4.83/5 (320 reviews)
- Mount Sinai Official Site: 4.9/5 (345 reviews)
What patients say
Patients praise
- Many patients praise the doctors for being knowledgeable, thorough, and compassionate
- Staff are often described as friendly and professional in direct interactions
- Offices are frequently noted as clean, modern, and well-maintained facilities
- Positive outcomes reported for complex medical conditions and surgeries
- Effective communication from doctors who take the time to explain diagnoses and treatments
Common complaints
- Difficulty reaching the office via phone, including busy signals or no answer
- Challenges with appointment scheduling and long wait times
- Frustration with administrative/billing processes and communication
- Occasional negative or rude interactions with front desk or administrative staff
- Issues with office accessibility or finding the location
In patients' words
"Dr James Lin. Is a great Dr knowledgable... he takes his time to explain and answer my questions speak and articulate very well for anyone can understand what’s going on with my body and pain."
— LocalityBiz review for 1441 South Avenue location"Since becoming a part of Mount Sinai doctors, it is impossible to reach a doctor. They don’t even respond to the pharmacy when asked to refill a prescription."
— LocalityBiz review for Fulop Practice"He has a calming & wonderful way with patients & answered all my questions... I feel like I’ve know him forever & am so pleased he’s now my Gastroenterologist."
— LocalityBiz review for Gastroenterology at 1441 South AveMore clinics in Staten Island
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