Primary Care - Mount Sinai Doctors on Staten Island

Patients praise

• Many patients praise the doctors for being knowledgeable, thorough, and compassionate
• Staff are often described as friendly and professional in direct interactions
• Offices are frequently noted as clean, modern, and well-maintained facilities
• Positive outcomes reported for complex medical conditions and surgeries
• Effective communication from doctors who take the time to explain diagnoses and treatments

Common complaints

• Difficulty reaching the office via phone, including busy signals or no answer
• Challenges with appointment scheduling and long wait times
• Frustration with administrative/billing processes and communication
• Occasional negative or rude interactions with front desk or administrative staff
• Issues with office accessibility or finding the location