Psychiatry and mental health - Staten Island University Hospital
Psychiatry/Behavioral Health • Staten Island, NY
Ratings by platform
- Rehab.com (inpatient psychiatry listing): 3.01/5 (204)
- Rehab.com (hospital-wide reviews): 2.6/5 (742 reviews)
- Healthgrades (hospital patient experience): 58% would definitely recommend ((not specified on page snippet))
- WebMD (psychiatric outpatient services): 1 rating (rating value not shown in snippet) (1 review)
What patients say
Patients praise
- Care can be described as courteous/empathetic and staff supportive in some reviews
- Some psychiatric/hospital experiences include praise for understanding/helpful staff
Common complaints
- Difficulty reaching staff / receptionist not answering phone (psychiatric outpatient review)
- Low overall ratings and calls for improvement; negative inpatient/hospital experiences
- Allegations of inappropriate medication/management and demeaning treatment during psychiatric care (WebMD review)
- Need for better follow-up and mental-health support after traumatic experiences (local article)
In patients' words
"“Don't even know why they have receptionist there because nobody answers the phone.”"
— WebMD review for Staten Island University Hospital Psychiatric Outpatient Services (November 10, 2023)"“Terrible place. Torture to sick people. Unfriendly receptionist.”"
— Rehab.com review excerpts for Staten Island University Hospital (Seaview Avenue listing)"“I was overmedicated with Haldol… Schwartz discredited me in front of the entire staff…”"
— WebMD review for Dr. Matthew Schwartz, MD (psychiatrist) describing psychiatric medication and treatment concerns"“The medical system does not always provide the necessary follow-up care to support healing and mental health recovery.”"
— silive.com article about mental-health follow-up after traumatic birth in Staten Island (June 11, 2025)More clinics in Staten Island
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