Kinney Drugs
Pharmacy • St. Albans, VT
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2/5 (64 reviews)
What patients say
Patients praise
- Praise for specific helpful and knowledgeable staff members
- Convenient location with plentiful parking
- Appreciation for the hometown pharmacy feel compared to big-box retailers
- Reports of quick and efficient service when staffing levels allow
Common complaints
- Reports of rude, disrespectful, or unprofessional behavior from some staff members
- Complaints regarding long wait times and staffing challenges
- Issues with medication fulfillment, reliability, and communication regarding prescription status
- Frustration with pharmacy policies and perceived lack of flexibility
In patients' words
"Excellent helpful service. Danielle and Jenna are great!"
— Customer review on Birdeye/Google"Store staff very nice pharmacy staff are terrible especially to senior citizens I have been a customer for 7 years the first five were ok the last 2 years have been terrible counter staff is rude there constantly giving false info to customers about refill dates they just guess instead of looking..."
— Customer review on Birdeye/Google"Went to receive long-scheduled Covid vaccine booster. Was refused because my paperwork wasn't in order. Went down the street to Walgreen and got the shot right away. People there courteous."
— Customer review on LocalityBizMore clinics in St. Albans
Walgreens Pharmacy
Patients praise: some friendly staff interactions · helpful service with non-pharmacy tasks like photo orders.
St. Albans Dental
Patients praise: Welcoming environment · Attentive staff.
Cloud Dental
Patients praise: Staff described as patient, pleasant, and friendly · Supportive and reassuring care for patients with dental anxiety.
Saint Albans Healthcare & Rehabilitation Center
Patients praise: Several positive reviews praising the kindness, commitment, and professionalism of specific staff members · Appreciation for the care and support provided during rehabilitation and end-of-life care journeys.
St. Albans | Vermont Department of Health
Patients praise: Some patients report professional and friendly care from specific providers · Positive experiences with skin exams and clear communication from certain doctors.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Pharmacy clinics, or filter by state and specialty to compare patient ratings.