St. Albans, VT 05478 - Kinney Drugs
Pharmacy • St. Albans, VT
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2 out of 5 stars (64 reviews)
What patients say
Patients praise
- Praise for specific helpful and knowledgeable staff members
- Convenient location with plentiful parking
- Appreciation for the hometown pharmacy feel compared to big-box retailers
- Reports of quick and efficient service when staffing levels allow
Common complaints
- Reports of rude, disrespectful, or unprofessional behavior from some staff members
- Complaints regarding long wait times and staffing challenges
- Issues with medication fulfillment, reliability, and communication regarding prescription status
- Frustration with pharmacy policies and perceived lack of flexibility
In patients' words
"Excellent helpful service. Danielle and Jenna are great!"
— Customer review on Birdeye/Google"Store staff very nice pharmacy staff are terrible especially to senior citizens I have been a customer for 7 years the first five were ok the last 2 years have been terrible counter staff is rude there constantly giving false info to customers about refill dates they just guess instead of looking..."
— Customer review on Birdeye/Google"Went to receive long-scheduled Covid vaccine booster. Was refused because my paperwork wasn't in order. Went down the street to Walgreen and got the shot right away. People there courteous."
— Customer review on LocalityBizMore clinics in St. Albans
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