Saint Albans Healthcare & Rehabilitation Center - VT
Rehabilitation Center • St. Albans, VT
Ratings by platform
- Medicare.gov (CMS): 2 out of 5 stars (Below Average) (Data varies by platform; CMS based on official criteria, public aggregate scores range significantly)
- Aggregated online review platforms: 4.2 out of 5 stars (Varies by aggregator (e.g., 77 reviews mentioned))
What patients say
Patients praise
- Several positive reviews praising the kindness, commitment, and professionalism of specific staff members
- Appreciation for the care and support provided during rehabilitation and end-of-life care journeys
- Positive experiences with front desk and administrative helpfulness
Common complaints
- Reports of poor facility cleanliness, including dirty floors, bathrooms, and pest issues
- Criticisms regarding staff bedside manners, slow response to call bells, and perceived lack of attention
- Specific, serious allegations regarding medication management (e.g., medication errors) and discharge planning concerns
- Documented health inspection deficiencies and fines totaling approximately $148,714
In patients' words
"St.Albans may not be the newest or fanciest care facility, but it more than makes up for that with its exceptional staff... I've never seen such a caring and committed group of healthcare professionals."
— Family member/Visitor on SeniorCare.com"The facility is described as very dirty, with floors filthy, bathrooms never cleaned, ants in beds, and leaking toilets."
— Aggregated review on Seniors.fyiMore clinics in St. Albans
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