Urgent Care | Canyon View Medical
Urgent Care • Springville, UT
Ratings by platform
- Promallu (aggregated data): 4.7/5 (1,048 (aggregated))
- Birdeye (for Dr. John S. Taylor): 4.8/5 (189)
What patients say
Patients praise
- Professional and caring physicians
- Positive experiences with medical assistants and nursing staff
- Efficient handling of telehealth and prescription services
- Convenient on-site lab services
- Many patients report long-term satisfaction with specific providers
Common complaints
- Complaints regarding billing practices and insurance handling
- Concerns about long wait times
- Patient reports of feeling dismissed or misdiagnosed (e.g., being told symptoms were just anxiety)
- One report of uncomfortable physical examination
- BBB profile notes a failure to respond to a complaint
In patients' words
"Terrible people work at this location and have no regard for financial well-being. Absolutely terrible communication skills and the staff are are too lazy or don’t care enough to complete their jobs with dignity."
— A-Better-Place reviews"Dr. Taylor makes you feel at ease, listens to the medical issues and has a solution. He is the best family doctor in my opinion. My husband and I has had him as our doctor over nine years."
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