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Canyon View Medical

Urgent Care • Springville, UT

★★★★★4.7/51,237 reviews across 2 platforms

Ratings by platform

  • Promallu: 4.7/5 (1,048 reviews)
  • Birdeye (for Dr. John S. Taylor): 4.8/5 (189 reviews)

What patients say

Patients praise

  • Professional and caring physicians
  • Positive experiences with medical assistants and nursing staff
  • Efficient handling of telehealth and prescription services
  • Convenient on-site lab services
  • Many patients report long-term satisfaction with specific providers

Common complaints

  • Complaints regarding billing practices and insurance handling
  • Concerns about long wait times
  • One report of uncomfortable physical examination
  • BBB profile notes a failure to respond to a complaint

In patients' words

"Terrible people work at this location and have no regard for financial well-being. Absolutely terrible communication skills and the staff are are too lazy or don’t care enough to complete their jobs with dignity."

— A-Better-Place reviews

"Dr. Taylor makes you feel at ease, listens to the medical issues and has a solution. He is the best family doctor in my opinion. My husband and I has had him as our doctor over nine years."

— Birdeye review for Dr. John S. Taylor

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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