Aesthetics Practice Near Springville, Utah | RUMA Medical
Medical Spa • Springville, UT
Ratings by platform
- Google/Birdeye/MedSpa Scout: 4.9/5 stars based on 422 reviews (Birdeye) / 5/5 stars based on 410 reviews (MedSpa Scout) (410-422 reviews across major platforms)
What patients say
Patients praise
- Highly professional and knowledgeable staff
- Strong emphasis on patient comfort and care
- Effective and natural-looking aesthetic results for many patients
- Thorough explanations and collaborative mapping of treatment plans
Common complaints
- Concerns regarding pricing transparency (unexpected charges for full syringes)
- Complaints about lack of consultation during appointments
- Reports of dissatisfaction with long-term results, including overfilling and needing corrective dissolution treatments
- Some negative feedback regarding post-treatment outcomes and lack of concern for patient outcomes
In patients' words
"I love RUMA! The whole team is amazing and so nice!! They are very knowledgeable and make me feel so comfortable during my appointments."
— Birdeye Review"My experience was let down by a lack of pricing transparency. I scheduled a half syringe and have text proof confirming this, yet was never informed that half syringes aren't offered... I was also never consulted during the appointment about the amount being used or the cost."
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