
Springfield Clinic
Urology • Springfield, IL
What patients say
Patients praise
- Some physicians noted for thorough explanations and professionalism
- General office staff in certain departments praised as friendly and welcoming
- Attentiveness of specific nurse practitioners and clinical staff reported in some positive experiences
Common complaints
- Poor bedside manner and perceived lack of compassion
- Concerns regarding communication with staff and nursing teams
- Difficulty with scheduling follow-ups and obtaining timely responses
- Billing issues and aggressive collections practices
- Patients feeling rushed or ignored during consultations
In patients' words
"HORRENDOUS: Don't ever go here! EVER! They will charge you even if they can do nothing for you!"
— USCompanies.net (Springfield Clinic)More clinics in Springfield
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